New Connection Form
New Connection Application
Download the application form for new water supply and sewerage connections. Please ensure you complete all required fields and submit the form along with the necessary documents to our customer service center.
Water / Sewerage Connection Application Form
Word Document (.docx)
This form is required for applying for a new water supply / sewerage connection to your property. The form includes sections for applicant's personal information, property details, type of connection required, payment information, and terms and conditions.
Steps to Apply for a New Connection
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Download and Fill the Form
Download the appropriate form (water supply or sewerage) and fill in all required information accurately.
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Gather Required Documents
Collect all necessary supporting documents as mentioned in the checklist below.
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Pay Application Fee
Pay the application processing fee at any designated bank or online through our payment portal.
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Submit Application
Submit the completed form along with supporting documents and payment receipt to our customer service center.
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Site Inspection
Our technical team will conduct a site inspection to assess feasibility and connection requirements.
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Approval and Payment
Upon approval, you will receive a demand notice for connection charges. Make the payment within the specified time.
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Connection Installation
After payment confirmation, our team will schedule and complete the connection installation.
Required Documents Checklist
| Document | Residential | Commercial |
|---|---|---|
| Completed Application Form | ||
| Copy of CNIC | ||
| Property Ownership Proof | ||
| Site Plan/Map | ||
| Building Approval Plan | ||
| Previous Utility Bills (if any) | ||
| Business Registration Certificate | ||
| NOC from Environmental Department | ||
| Application Fee Receipt | ||
| Passport Size Photographs | 2 | 2 |
Connection Charges
| Domestic | ||||
|---|---|---|---|---|
| Sr.No | Category | Water | Sewerage | Total |
| 1 | 1 Marla to 10 Marla | 800 | 1200 | 2000 |
| 2 | 11 Marla to 20 Marla | 1200 | 2000 | 3200 |
| 3 | 20 Marla to Above | 1200 | 3000 | 4200 |
| Commercial | ||||
|---|---|---|---|---|
| Sr.No | Category | Water | Sewerage | Total |
| 1 | 1 Marla to 10 Marla | 1000 | 4000 | 5000 |
| 2 | 11 Marla to 20 Marla | 2000 | 6000 | 8000 |
| 3 | 20 Marla to Above | 2000 | 8000 | 10000 |
| Industrial | ||||
|---|---|---|---|---|
| Sr.No | Category | Water | Sewerage | Total |
| 1 | 1 Marla to 10 Marla | 1000 | 10000 | 11000 |
| 2 | 11 Marla to 20 Marla | 2000 | 12000 | 14000 |
| 3 | 20 Marla to Above | 2000 | 14000 | 16000 |
| Plaza | ||||
|---|---|---|---|---|
| Sr.No | Category | Water | Sewerage | Total |
| 1 | 1 Marla to 10 Marla | — | 10000 | 10000 |
| 2 | 11 Marla to 20 Marla | — | 20000 | 20000 |
| 3 | 21 Marla to 30 Marla | — | 30000 | 30000 |
| 4 | Above 30 Marla | — | 50000 | 50000 |
Disconnection and Reconnection Fee
| Sr.No | Category | Existing Disconnection / Reconnection | Revised Disconnection Fee | Revised Reconnection Fee |
|---|---|---|---|---|
| 1 | Domestic | 200 | 500 | 500 |
| 2 | Commercial | 200 | 1000 | 1000 |
| 3 | Industrial | 200 | 2000 | 2000 |
Frequently Asked Questions
The standard processing time for a new connection application is 15-20 working days from the date of submission of a complete application with all required documents. This includes:
- Application review: 3-5 days
- Site inspection: 5-7 days
- Approval and demand notice generation: 2-3 days
- Connection installation after payment: 5-7 days
Processing times may vary based on the complexity of the connection and current workload.
Yes, you can apply for both water supply and sewerage connections simultaneously. In fact, we recommend this approach as it streamlines the process and may reduce overall costs. You will need to:
- Fill out both application forms
- Submit a single set of supporting documents (no need to duplicate)
- Pay the application fees for both services
Our team will coordinate the site inspection and installation for both services to minimize disruption.
If WASA main lines (water supply or sewerage) are not available in close proximity to your property, the following options are available:
- Extension of Main Line: You can apply for an extension of the main line to your area. This involves additional costs and requires approval based on technical feasibility.
- Community Application: You can coordinate with neighbors to submit a collective application for main line extension, which may reduce per-household costs.
- Development Scheme: Your area may be included in upcoming development schemes. You can check with our Planning Department for information on future expansion plans.
Each case is evaluated individually based on distance, technical feasibility, and cost considerations.
No, all connection work from WASA main lines to the property boundary must be carried out by WASA authorized personnel only. This ensures:
- Compliance with technical specifications and standards
- Proper documentation and mapping of connection points
- Prevention of damage to existing infrastructure
- Quality assurance and warranty for the connection work
However, internal plumbing work within your property boundary can be done by private contractors of your choice, provided they follow the building codes and standards.
WASA Jhelum offers several payment options for connection charges:
- Bank Deposit: Direct deposit at designated bank branches
- Online Banking: Transfer through internet banking
- Mobile Banking: Payment through mobile banking apps
- Cash Payment: At WASA Jhelum customer service centers
- Installment Plan: For connections with high charges (subject to approval)
The demand notice issued after application approval will contain detailed payment instructions and options.